Ground crew coordinating a turnaround beside an unmarked white aircraft
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PERMITS · PLANNING · GROUND

Flight Support Services

Permits, flight planning and everything on the ground at the other end, coordinated as one trip rather than a list of separate phone calls.

TRIP DESK
24/7
PERMIT TYPES
3
ROUTE & NOTAM REVIEW
Pre-flight
GROUND COORDINATION
Turn

SCOPE

What we put together for a trip.

Flight operations coordinators reviewing routes beside airport windows
  • Permits & clearances

    Overflight and landing permits, PPR and related clearances requested from the relevant authorities.

  • Route & flight plan

    Route planning and flight-plan filing, with weather, NOTAMs, fuel and alternates reviewed.

  • Ground handling

    Handling and turnaround arranged with local providers, including passenger, baggage and cargo requirements.

  • Crew & cabin

    HOTAC, crew transport and catering booked to match the schedule.

  • Diversions & changes

    Schedule changes and diversions re-coordinated across permits, handling and crew logistics.

PROCESS

How a trip moves through the desk.

  1. STEP 01

    Brief

    Routing, schedule, aircraft, passengers or cargo and any special requirements.

  2. STEP 02

    Apply & book

    Permit applications filed, handlers and crew services requested.

  3. STEP 03

    Confirm

    Confirmations collected and consolidated as authorities and providers respond.

  4. STEP 04

    Monitor

    Changes picked up and re-coordinated until the aircraft has departed.

Permits and services are confirmed by the relevant authority or local provider. Lead times differ by country and airport.

KYC ONBOARDING

Get set up before the first urgent request.

Completing know-your-customer details in advance means quotations and releases are not held up by onboarding when time matters. Download the form, fill it in, and return it with the email below.

TakeOff Aero KYC formPNG · direct download

This opens a pre-filled email to sales@takeoffaero.com. Nothing is sent until you send it from your email app.

Send the requirement. We take it from there.

Open the request form